Giulio Isernia

Organizzazione e Progetti presso IBL Istituto Bancario del Lavoro

Freelance IT Consultant presso giulioisernia.it

Slow Blogger presso blogosphere

http://giulioisernia.it

System Architect and Project Management presso IBL Istituto Bancario del Lavoro

EIM framework EAS Design, build and start up of enterprise integration manager. Objective: Two-way synchronization between the CRM and the Bank's internal procedures. Ubuntu Linux server-based system, scripting bash and actions written in PHP. The enterprise manager updates the 2 databases in real time. platform: CRM egoagosys, SQL Server 2005, Ubuntu server 10.04,PHP

Architect presso new energy srl

Imach – Sky Italia Functional Analysis ,hardware architecture and software design of Imach. Objective: to provide the Sky services and installers (internal and external) a software tool for application of mobile type, able to support the various processing activities. Access from Android apps and web application optimized HTML5. Communication with CRM 8.0 Siebl Sky Italy guaranteed by the XML adapter. platform: Siebel 8.0, oracle 11g, Android, HTML5, SOAP/XML,Json

Technical Director presso egoagosys srl

2008: Design, development and realization of an integrated system with callcenter and CRM for IBL Banca. VoIP-CRM integration and incoming call recognition. All modules based on egoagosys platform (EAS) based on Linux,PHP & Mysql (clone platform http://demo.egoagosys.com/credit) 2008: Project manager and architect of PMP project in Banca Credito Cooperativo BCC Roma. Web portal based on PMP (Project Management Professional) fundaments (demo on http://demo.egoagosys.com/pmp) 2009: Creation and Development of the http://ke.egoagosys.com portal for the Knowledge Exchange project for Università TOR VERGATA. The platform helps matching the skills of students with the requirements of local companies in order to foster career opportunities. 2009: Module extension for IBL Banca. Implementation of an Asterisk and Hylafax based fax server platform integrated with the CRM 2009: web portal based on credit solution. client Prestinet 2010: Architect and Project manager for RPR - Comune di Roma. Realization of 2 modules integrated in the SCG portal, a web based system for monitoring road safety in the city of Rome. Both modules based on EAS platform, one for trouble ticketing management, the other for Business Intelligence. Integration with cartographic system. Based on Linux, PHP, Oracle 2011: Architect and Project manager SMS web portal dedicated to the commercialization of SMS packages with several operators. Integration with SMS gateway,SMS management in outbound, inbound, instant win, voting, polls. 2010: Architect and Project Manager of new framework Egoagosys EAS. New crm Egoagosys version. Based on Linux, PHP5, MySQL, jquery (http://beta.egoagosys.com/) 2008-2011 Director of various web based project. CRM customizations for rental car, medical, banking, broker. All based on EAS platform. (take a look at demos on http:egoagosys.com )

SIEBEL CRM Senior Consultant presso Oracle

From 01/2007 – Project Manager / Consultant Project Management and Software development for VALUE TEAM on TELECOM ITALIA’s CRM project (Home and Business clients). 5 resources are engaged on project based on Siebel 6.3 or more. Value Team cover all CRM area of TelecomItalia (from development point of view: requirement analysis, gap analysis and implementation) and at the moment we support them for the Wireline part of TelecomItalia, 2 big projects based on Siebel 6. As Consultant I work for Account Management, Contact Management, data streaming from and to external systems (EAI http transport, Siebel Objects Interface), and CTI (Genesys integration). From 06/2006 to 12/2006 - Consultant Software development for TELECOM ITALIA’s CRM project (Home and Business clients). In more detail, the software is intended for Account Management, Contact Management, data streaming from and to external systems (EAI http transport, Siebel Objects Interface), and CTI (Genesys integration).

Senior Consultant presso Siebel Systems

From 12/2004 to 12/2006 - Software development for TELECOM ITALIA’s CRM project (Home and Business clients). In more detail, the software is intended for Account Management, Contact Management, data streaming from and to external systems (EAI http transport, Siebel Objects Interface), and CTI (Genesys integration). Development platform: Siebel 2000 6.3 Oracle 8i Tibco

Siebel Consultant presso iset informatica spa

From 02/2003 to 12/2004 - Consultant Software development for TELECOM ITALIA’s CRM project (Home and Business clients). In more detail, the software is intended for Account Management, Contact Management, data streaming from and to external systems (EAI http transport, Siebel Objects Interface), and CTI (Genesys integration). Development platform: Siebel 2000 6.3 Oracle 8i Tibco From 08/2002 to 01/2003 - Consultant Project design of an enterprise information system for the management of the Procurement-Projects-Resources process through the development of a CRM system on Siebel platform. Development platform: Siebel 2000 6.3 Oracle 8i

Consultant presso DQS srl

From 12/2001 to 07/2002 - Consultant Data quality on Siebel platform (SEB/LINEA 2 project) at TELECOM ITALIA. Billing Cycle Siebel Infranet Arbor. Development platform: Siebel 2000 6.1 Oracle 8i Tibco From 06/2001 to 11/2001 - Consultant Data migration from the web platform “WEB PRESTO” to SIEBEL client/server system at TELECOM ITALIA. Development platform: Siebel 2000 6.3 Oracle 8i From 01/2001 to 07/2001 – Project manager Management of web and multimedia projects (software programming side) for DQS s.r.l. Development platform: IIS 5, ASP 3.0, DHTML From 11/2000 to 05/2001 – Analyst Development and maintenance of the SIAAC/ACLI procedure at TELECOM ITALIA. Development platform: CICS, DB2, COBOL

Analist - Software developer presso I&T - Informatica e telecomunicazioni

From 09/2000 to 10/2000 Analyst Development and maintenance of the TLD/BDA procedure at TELECOM ITALIA. Development platform: CICS, DB2, COBOL From 09/1999 to 08/2000 Analyst / Software Programmer Development and maintenance of the GARI procedure (ITAPAC Automated Resource Management) at TELECOM ITALIA. Development platform: CICS, DB2, COBOL From 09/1996 to 08/1999 Analyst / Software Programmer Development and maintenance of the TLD procedure (Telegestione Linee Dedicate), statistics function, at TELECOM ITALIA. Development platform: CICS, DB2, COBOL, IMS.